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NOTICE: If you have any problems with the purchase of your tickets, first check if they have not reached the spam folder. If you have entered your email incorrectly or do not reach you, you have a specific telephone number for tickets that is 91 487 9637 . You can also write, preferably from the email to which you should have received an email to firstname.lastname@example.org explaining what happened, how many tickets you have bought, when did you buy them them and whose name. Do not wait to get to the door to solve your problem, at the door you have to carry your tickets printed or on your mobile phone.
When you buy your ticket online, you accept that your personal data is incorporated into an automated file owned by GRUPO TRAPOTE, in order to manage your entry to the event and communicate with you by email or telephone. No data related to your credit cards will be stored. You can exercise your rights of modification, cancellation or opposition by conventional mail to: “Responsible LOPD – Teatro Barceló – Calle Barceló, 11 – 28004 Madrid” accrediting your identity with a copy of your ID. You can also unsubscribe from our newsletter by clicking on the button enabled at the bottom of it.